Partner Support

Frequently Asked Questions 2

• General - Read Me First - Partners
• Why isn't The Help Widget Branded

Contacting Support 2

• General - Read Me First - Customers
• How to log ticket or help-desk query to Call2Teams Support

Advice 14

• Australia Emergency Calling 000
• Base Accounts and Accessing Customer Portals
• DET (e911) Troubleshooting
• How Do I View My Invoice Itemisation Summary?
• Invoicing, The Billing Tab & Order History

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Issues 1

• Phone number not populating

Processes 6

• Adding The Latest Teams Connector Variant
• Branding Essentials Setup Guide
• Dynamic Emergency Trunk
• How to Add or Amend Subscriptions/Licences to a Client/Sub Account
• How to Add or Remove a Client/Sub Account

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