Applies To:

Call2Teams - Partners


Many questions or issues arising from use and setup of the service are already covered in the onboarding documentation.


There is a lot of inline contextual help provided in tooltips - marked with a question mark icon throughout the service portal.


This Knowledgebase contains many useful articles to assist with queries as well.


Please consider reviewing these before raising a service desk ticket - it may save some time.


You can raise cases with the following impacts directly via the widget:


Advice/Question

Setting Up/Minor Concern

Issues Affecting Some Users


For Service Down (100% Outage affecting ALL users) please call our support line for immediate assistance.


UK/EU Support:   +44 330 822 5055

US/CAN Support: +1 917 4739492

For everything else: +44 330 822 5000