Applies To:

Call2Teams - Partners

Many questions or issues arising from use and setup of the service are already covered in the onboarding documentation.

There is a lot of inline contextual help provided in tooltips - marked with a question mark icon throughout the service portal.

This Knowledgebase contains many useful articles to assist with queries as well.

Please consider reviewing these before raising a service desk ticket - it may save some time.

You can raise cases with the following impacts directly via the widget:


Setting Up/Minor Concern

Issues Affecting Some Users

For Service Down (100% Outage affecting ALL users) please call our support line for immediate assistance.

UK/EU Support:   +44 330 822 5055

US/CAN Support: +1 917 4739492

For everything else: +44 330 822 5000