Call2Teams - Partners
Many questions or issues arising from use and setup of the service are already covered in the onboarding documentation.
There is a lot of inline contextual help provided in tooltips - marked with a question mark icon throughout the service portal.
This Knowledgebase contains many useful articles to assist with queries as well.
Please consider reviewing these before raising a service desk ticket - it may save some time.
You can raise cases with the following impacts directly via the widget:
Setting Up/Minor Concern
Issues Affecting Some Users
For Service Down (100% Outage affecting ALL users) please call our support line for immediate assistance.
UK/EU Support: +44 330 822 5055
US/CAN Support: +1 917 4739492
For everything else: +44 330 822 5000