Applies To:

Call2Teams - Partners


When upgrading or ordering Licences it is useful to understand the different types and their purposes.

To add licences you will need one of the Administrator roles that includes Subscription Contributor (directly or inherited)

You can read about The Adinistrator Roles here: Administrators & Roles

User - Standard PBX User LicenceC2TUx
User - Standard Trunk User Licence. The x represents bulk licensing quantityT2TUx
Trial PBX User - expires after 30 daysC2TUT
Trial Trunk User - expires after 30 daysT2TUT
PhoneApp UserC2TPA1
Trial PhoneApp UserC2TPAT
Brand Essentials (Branding and Template Management)BRESSEN
Dynamic Emergency Trunk (for breaking out Emergency calls)C2TDET
Trunk Static IPT2TIP


When the licences required reach one of the defined volume discount SKUs, you can add the offer licences for that SKU and remove the individual licences to benefit from the saving.

You have 77x T2TU1 trunk user licences and now whish to add a further 5 seats, bringing the total to 82 licences. Rather than add those 5 you can, instead, add 82x T2TU80 licences (to benefit from reaching the 80+ milestone) and then remove the 77x T2TU1 licences.

Further Subscriptions may appear on the Subscriptions tab of your account. These are subscriptions directly related to your Partner account. In some cases, you may also find bespoke Subscription Offers which have been created to accomodate tiered volume discount SKUs.