Applies To:

Call2Teams - Customers


Where the sole Administrator for an account wishes to add/invite a new administrator.

Reviewing the roles of existing administrators.


Log in at the base level account.

Navigate to the Account Tab.

Click the Invite Administrative User button.

Complete the Email, First Name, Last Name fields.

Assign the required roles.

Role types

There are two main roles for an Administrator:

  • Account Owner - Able to view and amend settings and send admin invitations.
  • Service Viewer - Read only access to Services and Users

Amending Existing Administrator Accounts

Select the account from the list displayed (as shown above) and amend their role by clicking on the drop-down arrow.

Admin accounts can also be removed by clicking the trash can icon at right of their entry.


Users can request admin account amendments via their Partners.

An Office 365 administrator who does not have their own Office 365 email address can receive the service invite link. Invites are not linked recipients and therefore can be activated by any valid Office 365 user.