Applies To:

Call2Teams - Customers


Overview

Essentially there are 3 types of service that Call2Teams can interconnect. These must be enabled at the base account level in order for them to be configured.


Please see the article Here for details on how to add additional services.


Services

  • PBX/Trunk:PBX
    • Sets the parameters used by Call2Teams to talk to your PBX.
    • Click Here for details on adding a PBX as a service.


  • PBX/Trunk: Trunk
    • Connects your existing SIP Trunk directly to Microsoft Teams so you can use Teams as your PBX.


  • Skype For Business
    • Sets the domain and sync options necessary to allow us to route calls between your PBX and Microsoft and synchronize users where required.

 

  • Teams
    • Sets the domain and sync options necessary to allow us to route calls between your PBX and Microsoft and synchronize users where required.