Applies to

Call2Teams Customers


Additional detail is available when adding and managing Teams users describing the type of user or service account discovered by the 'Sync Now' function.



Against each user or service user in the add users list is an icon denoting the user service type


IconService Type
A licenced Teams user with the Phone System licence capability
Meeting room service user, with the Teams Meeting Room Licence
A Teams Auto Attendant service user, typically with the Phone System Virtual User Licence
A Teams Call Queue service user, typically with the Phone System Virtual User Licence
A Teams Application or 'Bot' service user, typically with the Phone System Virtual User Licence


These user types will also be displayed on the Manage users screen with a searchable 'Service Type' field.