Call2Teams - Customers
Microsoft are changing the name of the Phone System Licence to Teams Phone Licence. Please be aware that references to both may continue to co-exist for a time.
Additional detail is available when adding and managing Teams users describing the type of user or service account discovered by the 'Sync Now' function.
Against each user or service user in the add users list is an icon denoting the user service type.
The Users Screen
These user types will also be displayed on the Manage users screen with a searchable 'Service Type' field.
The following table details these:
|A licenced Teams user with the Phone System licence capability|
|Meeting room service user, with the Teams Meeting Room Licence|
|A Teams Auto Attendant service user, typically with the Phone System Virtual User Licence|
|A Teams Call Queue service user, typically with the Phone System Virtual User Licence|
|A Teams Application or 'Bot' service user, typically with the Phone System Virtual User Licence|