Partner Support

Applies To

Call2Teams - Customer

TABLE OF CONTENTS

• Applies To
• Overview
• Explanation of Behaviour
• Solution
• Disclaimer

Overview

SPAM LIKELY is observed on incoming calls. 

Explanation of Behaviour

Microsoft have added an 'spam call notification' feature. This will result in some incoming calls that Microsoft suspects being spam, being labelled as such.

Also Microsoft Teams may invoke their 'Captcha IVR Bot'  In this case where when the called user is answering the call, the calling party is hearing the following: "Please press 7 7 to connect the call" (or similar, the numbers may vary).

Solution

If there is a desire to disable this feature, please refer to the following Microsoft documentation: 

https://docs.microsoft.com/en-us/powershell/module/skype/set-csteamscallingpolicy?view=skype-ps

Filter for -SpamFilteringEnabledType

Disclaimer

Please note Qunifi cannot be held responsible for the content of any third-party documentation offered.