Applies To
Call2Teams - Customer
TABLE OF CONTENTS
Overview
SPAM LIKELY is observed on incoming calls.
Explanation of Behaviour
Microsoft have added an 'spam call notification' feature. This will result in some incoming calls that Microsoft suspects being spam, being labelled as such.
Microsoft Teams may invoke their 'Captcha IVR Bot'.
In this case where when the called user is answering the call, the calling party may hear the following: "Please press X X X to connect the call" where X is a variable number.
Solution
If turning off this feature is required, refer to the following Microsoft documentation:
https://docs.microsoft.com/en-us/powershell/module/skype/set-csteamscallingpolicy?view=skype-ps
In said documentation, filter by the following:
-SpamFilteringEnabledType
Disclaimer
Please note Dstny Automate cannot be held responsible for the content of any third-party documentation offered.