Applies To
Call2Teams - Customer
TABLE OF CONTENTS
Overview
SPAM LIKELY is observed on incoming calls.
Explanation of Behaviour
Microsoft have added an 'spam call notification' feature. This will result in some incoming calls that Microsoft suspects being spam, being labelled as such.
Also Microsoft Teams may invoke their 'Captcha IVR Bot' In this case where when the called user is answering the call, the calling party is hearing the following: "Please press 7 7 to connect the call" (or similar, the numbers may vary).
Solution
If there is a desire to disable this feature, please refer to the following Microsoft documentation:
https://docs.microsoft.com/en-us/powershell/module/skype/set-csteamscallingpolicy?view=skype-ps
Filter for -SpamFilteringEnabledType
Disclaimer
Please note Qunifi cannot be held responsible for the content of any third-party documentation offered.