1. Purchase the Trial or Paid SKU
Phone App licences must be purchased in addition to PBX user licences.
PBX user licences allow users to be connected to their PBX service.
Phone App licences allow for routing calls via Microaoft using the Teams Phone App add-on application.
2. Enabling the Phone App Service
Each step in this section corresponds to a numbered section on the accompanying screenshot below.
- After purchase, the Phone App must be enabled on the customer's portal, under the Services tab. Click the toggle to the On position
- Click "Authorize Phone App for my organization"
- Click Sync Now
3. Adding users for Phone App