Sync Error: Acquiring Microsoft Access Token - Invalid Client : Partner Support

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Sync Error: Acquiring Microsoft Access Token - Invalid Client Print

Modified on: Tue, 29 Nov, 2022 at 11:27 AM

Applies To

Call2Teams - Customers

Overview

The error message "Acquiring Microsoft Access Token - invalid client " appears during a Sync.

Cause

This indicates that the customer's Microsoft Office 365 tenant is not fully setup, or the setup has failed.

Solution

Resolve this issue by running the Setup Wizard again. This should correct the issue in the Microsoft 365 tenant.

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