Call Issues: 404 - Not Found : Partner Support

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Call Issues: 404 - Not Found Print

Modified on: Wed, 23 Nov, 2022 at 2:01 PM

Applies To

Customers

Issue

Calls do not complete, a 404 Not Found error message is returned.

Cause

This response indicates that the user does not exist at the domain specified in the Request-URI.

The destination is unreachable because the number is either not allocated, or it is incorrectly defined or formatted.

A common reason for this behaviour is due to the credentials on the Teams user's profile not matching those on the PBX/Trunk.

Advice

Check the affected user's credentials and try again.

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