Frequently Asked Questions

Selling Call2Teams to a Microsoft CSP Customer
Applies To: Call2Teams - Partners Overview You already sell Call2teams and other products to clients via Microsoft CSP and now wish to sell to a clien...
Thu, 12 Mar, 2020 at 4:10 PM
Enabling 'Teams One-Click 2nd Gen' Option for Customer Accounts
Applies To Call2Teams - Partners Overview You or your clients need to upgrade to the latest Teams Connector to address some of the issues outlined her...
Tue, 26 May, 2020 at 2:50 PM
Admin Invite Not Received
Applies To Call2Teams/Partners Overview Administration Invites are sent out when the account is created. These are sent to the named Support and Provi...
Fri, 11 Sep, 2020 at 11:34 PM
Creating PBX and Trunk templates
For Partners We have two links to an online form which will allow the data capture for the templates that can then be created for the portal   Trunk t...
Thu, 4 Jun, 2020 at 8:51 AM
Trial Licence Expiry
Applies To Call2Teams - Partners Overview You have a tenant to whom you have provided a free 30-day trial licence. This allows them to test the platf...
Wed, 18 Nov, 2020 at 7:51 PM
No Microsoft Account to login to the admin portal
For Call2Teams Partners As Call2Teams is a companion to Office365, and Office365 uses Azure Active Directory (AAD) for user authentication, this doc...
Wed, 26 Aug, 2020 at 4:44 PM