FAQs

Base Accounts and Customer Portals
Applies To: Call2Teams - Partners Overview You will find reference made in several documents, to a base account. You will also see references to the C...
Thu, 12 Mar, 2020 at 4:06 PM
Enabling 'Teams One-Click 2nd Gen' Option for Customer Accounts
Applies To Call2Teams - Partners Overview You or your clients need to upgrade to the latest Teams Connector to address some of the issues outlined her...
Tue, 26 May, 2020 at 2:50 PM
How can I create a trial/proof of concept (PoC) account for a client
Applies To: Call2Teams - Partners Overview You are a partner and have a client who is interested in the Call2Teams service but would like a Trial or P...
Thu, 12 Mar, 2020 at 4:06 PM
How Do I Add a Customer or Reseller Account
Applies To: Call2Teams - Partners Overview If your Partner Account has been created you can now begin building client and sub accounts below this. Fo...
Tue, 16 Jun, 2020 at 10:36 PM
How Do I Delete A Customer or Sub-Account?
Applies To Call2teams/Partners Overview You have a customer or sub account linked to your Partner account with a number of licences/subscriptions that...
Sun, 1 Nov, 2020 at 9:21 PM
No Microsoft Account to login to the admin portal
Applies To Call2Teams - Partners Overview As Call2Teams is a companion to Office365, and Office365 uses Azure Active Directory (AAD) for user authenti...
Tue, 23 Nov, 2021 at 1:52 PM
Purchasing Call2Teams via Microsoft CSP
Applies To: Call2Teams - Partners Overview The process for creating customers is managed differently for Microsoft CSP partners. There is no Add Acco...
Thu, 12 Mar, 2020 at 4:05 PM
Selling Call2Teams to a Microsoft CSP Customer
Applies To: Call2Teams - Partners Overview You already sell Call2teams and other products to clients via Microsoft CSP and now wish to sell to a clien...
Thu, 12 Mar, 2020 at 4:10 PM