Advice
Articles offering advice not relating to procedures or issues
Applies To Call2 Teams - Customers MS Teams Call Logs Microsoft Teams provides call log info that can give useful insight to call behaviors or issues:...
Mon, 26 Apr, 2021 at 12:11 PM
Applies To Call2Teams - Customers Overview Set-up and use of the Call2Teams service requires specific changes to be made to the Customer’s Microsoft 3...
Mon, 13 Sep, 2021 at 9:01 AM
Applies To: Call2Teams - Customers Overview A call queue or auto attendant is granted a special licensing in Microsoft 365 ‘Virtual User Licence”. ht...
Mon, 8 Mar, 2021 at 12:42 PM
Applies To Call2Teams - Customers Overview For any Call Connectivity issues, we recommend our customers to check the Signalling IPs/Ports are white...
Mon, 8 Mar, 2021 at 12:44 PM
Applies To Call2Teams - Customers TABLE OF CONTENTS Applies To Overview Adding Trunk Number Ranges Creating Service Numbers Managing Service Numb...
Tue, 29 Jun, 2021 at 2:13 PM
Applies To Call2Teams - Customers Overview You wish to use TLS to communicate between Call2Teams and your PBX/Trunk. This is a supported feature o...
Mon, 8 Mar, 2021 at 12:44 PM
Applies To Call2Teams - Customers General You can easily close an account by removing all user subscriptions/licences. If you are not a native Qunifi...
Mon, 8 Mar, 2021 at 12:44 PM
Applies To Call2Teams - Customers Overview When we create the relationship between Office365 and Call2Teams, we create new domains in your Office365 a...
Tue, 20 Apr, 2021 at 9:45 PM
Applies To Call2Teams - Customers Overview During a call the dialpad may need to be used to enter responses such as IVR menu choices. However, these d...
Tue, 8 Jun, 2021 at 9:36 AM
Applies To Call2Teams - Customers Overview There are some dialing rules built into Teams that cannot be circumvented: Numbers beginning with ‘0’ are...
Tue, 20 Apr, 2021 at 9:47 PM